SHIPPING & RETURNS
Last updated: August 28, 2026
SHIPPING
OpX Advisory Group merchandise is produced on demand and fulfilled by Printful. U.S. orders typically require 2–7 business days for production and 3–4 business days for standard transit. Estimated total delivery time is 5–11 business days. Actual delivery dates may vary by product, destination, carrier conditions, holidays, and order volume.
Standard U.S. shipping is charged at $6.00 per order plus $2.00 per physical item. Tracking information will be sent when available.
RETURNS & REFUNDS
Because each merchandise item is made to order, we do not accept returns or exchanges for buyer’s remorse, an incorrect size or color selected by the customer, or a change of mind.
Damaged, defective, or misprinted products are eligible for a free replacement or refund when reported within 30 days after delivery. Packages believed to be lost in transit must be reported within 30 days after the estimated delivery date.
To report a covered issue, email KristianMagnuson@OpXAdvisoryGroup.com with your order number, a description of the problem, and clear photos showing the issue. If several items are affected, include a photo showing all affected items together. Please do not mail an item back unless we specifically instruct you to do so. Approved covered claims have no return or replacement fee.
ORDER CHANGES AND ADDRESSES
Please review product selections, sizes, colors, and the shipping address before placing an order. Changes or cancellations may be possible only before fulfillment begins. Once an order has shipped, the address cannot be changed. If an incorrect or incomplete address causes a shipment to be returned or requires reshipment, additional shipping charges may apply.
For assistance, contact KristianMagnuson@OpXAdvisoryGroup.com.